Troyes

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All you need for a perfect day out

We go beyond shopping to provide a seamless and enjoyable experience for every guest.

Guest Services

Whether you need help finding directions or simply have a question, our Guest Service team is here for you.

Discover our services

Transport and parking services for a hassle-free arrival

Free Parking

Enjoy free parking throughout the centre with no time limits.

Electric car charging

Take advantage of the electric charging stations in the Centre’s parking lot to recharge your car while you shop.

Motorhome area

The motorhome area is equipped for your comfort.

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Buss access

McArthurGlen Troyes is within walking distance from Magasins bus stop with regular services from Les Halles downtown Troyes. Lines available are 1 and 12.

Troyes bus lines

Disabed Access

Disabled parking spaces and toilets are located throughout the centre.

Mobility aid rentals

Wheelchairs are available to hire during your visit to the centre.

Family-friendly services for a fun and stress-free visit for parents and kids alike

Kids Playground

Little ones can have fun on our two kids playgrounds, located in front of Skechers store and next to La Fring'ale.

Parent-baby area

njoy a parent-baby area equipped with a microwave, a changing table, games, and a relaxation space available at our Guest Services. In addition, a changing table is available in every restroom.

Strollers rentals

Travel in style with our strollers available at Guest Services

Umbrella for sale

Umbrellas are available for purchase at Reception: €4 on rainy days, €8 on regular days.

Shopping made easier with convenient services designed for you

Tax-free shopping

Guests visiting from outside the EU can receive a tax refund on their purchases.

Tailor service

Personalized tailor service to fit your style perfectly.

View centre map

Gift cards

Purchase a gift card to be used at any of the stores across the centre.

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Service Excellence Label

The first French Centre to be awarded the Service Excellence label.

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Visitor amenities to keep you connected and comfortable

Free wifi

Complimentary internet access throughout the centre.

Portable phone charging

Phone battery low? Borrow a portable phone charger from Guest Services.

Luggage storage

Keep your hands free for shopping bags by storing your luggage in our handy lockers.

Cash services

We have on-site ATM at your disposal next to La Fring'ale
Plan your visit

Thinking of visiting us?

We can help with directions, information about how to get here with private and public transport options, and details about our opening times.