Serravalle
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Everything you need for a perfect day out

We go beyond shopping to provide a seamless and enjoyable experience for every guest.

Guest Services

Whether you need help finding directions or simply have a question, our Guest Service team is here for you.

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Transport and parking services for a hassle-free arrival

Premium Parking

Enjoy the convenience of our Premium Parking, with reserved spaces for quick and easy access to the Centre.

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Bus Connection

Regular bus services connecting the Centre to Nearby cities and airports

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Electric Car Charging

With our electric car charging stations, your vehicle will be ready while you enjoy your shopping.

Motorcycle Parking

Our reserved motorcycle parking offers convenience and security throughout your visit.

Accessibility services designed to support guests with mobility needs

Step free access

Accessible route without steps for guests with mobility needs.

Accessible facilities

Accessible facilities designed to ensure comfort and independence for all guests, with special attention to those with mobility needs.

Mobility Services

Mobility services designed to support guests with specific needs, providing practical and comfortable solutions to ensure safe and barrier-free movement.

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Services the whole family will love

Flora's Baby Park

Flora’s Baby Park: the Serravalle mini club where children can play and have fun safely with creative activities supervised by qualified staff.

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Play Land

Play Land is Serravalle’s play area, a colorful and safe space where children can play and make new friends.

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Lele's Aquapark

Lele’s Aqua Park is Serravalle’s water park with slides and water games, designed for children and teens up to 17 years old.

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Baby services

Baby Services: tailored services for little ones, with dedicated spaces and child-friendly restrooms for their comfort
shopping girl

Shopping made easier with convenient services designed for you

Tax Free Shopping

Non-EU visitors can request a VAT refund at the Global Blue Tax Free points and the self-service kiosks at the Guest Service.

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Hands-free shopping

With Hands-Free Shopping we take care of your bags: shop and stroll around the centre hands-free, and collect your purchases when you leave.

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Shopping from Home

With Shopping from Home you can shop your favorite Serravalle Designer Outlet brands remotely and have them delivered wherever you prefer.

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Gift Card

Purchase the perfect gift: a gift card to be used at any of the stores across the centre. It is also available for purchase online. For more information, you can visit the Guest Services office.

Visitor amenities to keep you connected and comfortable

Currency exchange services and ATMs

We have on-site ATMs and a facility to exchange foreign currency.

Free Wi-Fi

Complimentary internet access throughout the centre: select “Serravalle Free WiFi”.

Portable Phone Charging

Phone battery low? Borrow or buy a portable phone charger at the Guest Services office.

Umbrella Service

Umbrella Service: on rainy days you can borrow one at Guest Services.

Recycle Your Fashion

Give your old clothes a new life. All clothing items are welcome and, as a thank you from us for your donation, you will receive a 10% discount to use at participating stores.

Thinking of visiting us?

We can help with directions, information about how to get here with private and public transport options, and details about our opening times.