Everything you need for a perfect day out
We go beyond shopping to provide a seamless and enjoyable experience for every guest.


Guest Services
Whether you need help finding directions or simply have a question, our Guest Service team is here for you.
Discover our services

Transport and parking services for a hassle-free arrival
Free Parking
Enjoy free parking throughout the centre with no time limits.
Electric car charging
Visiting us in an electric vehicle? We've got you covered - we have 12 Tesla Superchargers and 14 RAW ChargePoints available on-site.
Group Visit
We offer a package of exclusive benefits reserved for groups of 10 or more when booking a group visit at least 24 hours in advance.

Accessibility services designed to support guests with mobility needs
Disabled Facilities
We have disabled toilet facilities at each of our three toilet blocks for guests to use.
Changing Places facilities are also available in the toilet block nearest to Guest Services.
Mobility aid rentals
Mobility scooters and wheelchairs are available to hire free of charge, during your visit to the centre from our Guest Services team. Booking is advised as these services are popular during busy times.
Sign Live Service

Services the whole family will love
Baby changing facilities
We have dedicated baby changing and family cubicles in each of our toilet blocks.
Kiddy Cars
We have three banks of Kiddy Cars available for hire for the duration of your visit.
It is also now even easier to pay-and-ride with the Kiddy Cars app - to save you time, download and register before your visit.
Kids playground
Bring the little ones along and let them delve into a magical world of play at our dinosaur themed play area, located opposite Vans.
Stroller rental
Travel in style with our strollers available to hire free of charge at Guest Services. Numbers are limited so booking is advisable.

Shopping made easier with convenient services designed for you
Gift Cards
Can't decide on the perfect gift? Our Gift Cards are a surefire hit, and our dedicated Guest Services Team is ready to assist you in gifting the present of possibility.
Recycle Your Fashion
Give your old clothes a new life by donating pre-loved items and get 10% off to use at participating stores. Drop off donations at Guest Services.

Visitor amenities to keep you connected and comfortable
Portable phone charging
Phone battery low? Borrow a portable phone charger from our Food Quarter foyer.
Cash services
We have an on-site ATM at your disposal, located next to Guest Services.
Multi-faith and Prayer Rooms
We have a Multi-Faith and Prayer Room located near Guest Services. Just visit Guest Services and the team can give you access.

Thinking of visiting us?
We can help with directions, information about how to get here with private and public transport options, and details about our opening times.