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Designer Outlet
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Plan your visit
What's On
Eat & Drink
Gift Cards
Services
More
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31/10/25
Santa's Lodge FAQ's
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Santa's Lodge FAQ's
What event is Ashford Designer Outlet hosting for Christmas 2025?
Will my child receive a gift?
When does Santa’s Lodge open?
When does Santa’s Lodge close?
Will my child get to meet Santa?
What age is Santa’s Lodge suitable for?
How much will each ticket cost?
Do I need to book a ticket for accompanying adults too?
How long does each session last?
Are there any dedicated inclusive sessions available?
Why should I book in advance?
Will I receive a ticket once I have booked?
Do you offer refunds?
When should I arrive?
Where is Santa’s Lodge located?
Is there access for wheelchairs?
Can we take our own photographs with Santa?
