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Everything you need for a perfect day out

We go beyond shopping to provide a seamless and enjoyable experience for every guest.

Guest Services

Whether you need help finding directions or simply have a question, our Guest Service team is here for you.

Discover our services

Transport and parking services for a hassle-free arrival

Free parking

Enjoy free parking throughout the centre with no time limits.

Electric car charging

Charge your electric car in one of our 39 charging spots while you do your shopping. It's a free service!

Train access

Take the RENFE Cercanías C1 Line and stop at Plaza Mayor station, located right next to Designer Outlet Málaga.

Bus access

Take Line 5 towards Plaza Mayor and get off at stop #2267 (Plaza Mayor), right next to the centre.

Accessibility services designed to support guests with mobility needs

Disabled access

Disabled parking spaces and toilets are located throughout the centre.

Mobility aid rentals

Wheelchairs are available to hire during your visit to the centre.

Step free access

Our centres are designed with accessibility in mind with step-free access, wide aisles, and ample space for wheelchairs.

Family-friendly services for a fun and stress-free visit for parents and kids alike

Kids playground

Bring the little ones along and let them delve into a magical world of play at our playground.

Strollers rentals

Travel in style with our strollers available at Guest Services.

Baby changing facilities

Discover our breast-feeding room with baby changing station and a comfortable toilet.

Shopping made easier with convenient services designed for you

Tax-free shopping

Guests visiting from outside the EU can receive a tax refund on their purchases. Visit Guest Services for more information.

Gift card

Purchase a gift card to be used at any of the stores across the centre.

International delivery service

We offer a convenient and secure parcel shipping service through DHL.

Cash services

We have on-site ATMs at your disposal.

Visitor amenities to keep you connected and comfortable

Lugagge & bag drop off

Keep your hands free by storing your luggage and shopping bags at Guest Services.

Portable phone charging

Phone battery low? Borrow a portable phone charger from Guest Services.

Flight information panel

If you visit us before going to the airport, you can view your flight information in real time on the Guest Services panel. 

Free Wi-Fi

Complimentary internet access throughout the centre.

We wrap your gifts

We offer complimentary gift wrapping all year round for Club members. Join now and enjoy this and many more exclusive benefits.

Water fountains

Water fountains available throughout the centre, always within reach to drink or refill your bottle.

Recycle your fashion

In collaboration with local partners, we give your old clothes a second life. Bring any item to Guest Services and receive a 10% discount in participating stores.

Dog-friendly

Your four-legged friend is always welcome. Enjoy water stations, garden areas, pet-friendly shops and restaurant terraces.

Thinking of visiting us?

We can help with directions, information about how to get here with private and public transport options, and details about our opening times.