La Reggia
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Everything you need for a perfect day out

We go beyond shopping to provide a seamless and enjoyable experience for every guest.

Contact Guest Services

Whether you need help finding directions or simply have a question, our Guest Service team is here for you.

Discover our services

Transport and parking services for a hassle-free arrival

Free parking

More than 3,000 free parking spaces

Electric car charging

Charge your car while shopping! The fast charging points are available at the main entrance of the Centre, adjacent to Car Park B1, at 0.69/kWh (subject to market changes).

Helmet storage

Leave your helmet at Guest Services and enjoy your shopping!

Accessibility services designed to support guests with mobility needs

Disabled parking

Two deserved parking areas located near the main entrance, with a total of 57 spaces exclusively designated for guests with disabilities.

Umbrella service

Is it raining? Please feel free to borrow an umbrella at Guest Services.

Free wheelchair rent

During your visit to the Centre, wheelchairs are available for free: please visit our Guest Services office for more information.

Services the whole family will love

Playground

Bring your kids along and let them enjoy a magical world of fun in our playground.

Dog Area & Pet services

A dog-friendly area with games is available near the South entrance of the Centre. At Guest Services we offer a little treat for our visiting pets and free strollers for small sized animals.

Baby service

All our restrooms are equipped with baby changing facilities and bottle warmers. Complimentary diapers are available at Guest Services upon request.

Strollers rental

Strollers for children are available for free at the Guest Services office.

Shopping made easier with convenient services designed for you

ATM

ATMs are located at the main entrance and inside, net to Guest Services and opposite Levi's boutique.

Gift Card

Purchase the perfect gift: a gift card valid at all stores within the Centre. For more information or to purchase your card, please visit our Guest Services office. The gift card is also available for puchase online.

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Tax free shopping

Guests visiting from outside the EU can receive a tax refund on thei purchases.

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Shopping from home

Contact your favourite boutique via email, phone or WhtasApp. Browse digital catalogues or book a virtual shopping session.

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Visitor amenities to keep you connected and comfortable

Free Wi-fi

You can browse the internet free of charge throughout the Centre with "La Reggia Free WiFi" network. 

Meeting rooms

Discover our fully renovated meeting rooms, perfect for your meetings, conferences and presentations. Take advantage of exclusive benefit reserved for participants. For information and reservations: info.lareggia@mcarthurglen.com.

WhatsApp Service

Need help? Contact our Guest Services via WhatsApp during the Centre's opening hours.

Portable Phone Charging

Portable phone chargers are available for free or upon purchase at Guest Services.

Recycle Your Fashion

Give your old clothes a new life. All clothing items are welcome and, as a thank you from us for your donation, you will receive a 10% discount to use at participating stores.

Thinking of visiting us?

We can help with directions, information about how to get here with private and public transport options, and details about our opening times.